Isaiah shines as a beacon of operational prowess and strategic leadership at Smart Applications International Ltd. With over a decade of experience, he has consistently propelled the company to unprecedented heights.

From a Regional Support Officer in 2008, Isaiah swiftly ascended to Chief Service Officer by October 2012. Orchestrating seamless business operations, he expanded the Company Client Installations’ network across Africa. His astute approach ensured high-quality customer service and adherence to stringent SLAs. His management reports guided cost-effective processes and optimal resource use.

Isaiah’s leadership journey took another significant leap when he assumed the role of Chief Operations Officer in January 2016. As Chief Operations Officer his impact is profound. He mapped and implemented operational processes that boosted profit margins. His leadership elevated service delivery, teamwork, and innovation. With a forte in customer engagement, he ensured excellence in product and service delivery. His cross-functional expertise enhanced communication and teamwork. Isaiah’s journey exemplifies visionary leadership, shaping businesses and inspiring peers.

Isaiah’s academic journey commenced at the Jomo Kenyatta University of Agriculture and Technology, where he earned a bachelor’s degree in computer science. His foundation in technology laid the groundwork for his remarkable journey of leadership.

In every chapter of his professional journey, Isaiah Mosiori exuded leadership, innovation, and a relentless pursuit of excellence. From spearheading seamless operations and customer-centric approaches to driving innovation and process efficiency, Isaiah’s story is one of a visionary leader who continues to shape the course of businesses and inspire his peers.

Esther serves as the Group Sales & Marketing Director, In her tenure at Smart Applications, Esther has exhibited a remarkable journey marked by multifaceted contributions. She has been a pivotal force in shaping the revolutionary Smart Automated Medical Scheme Management Solution, which has effectively extended its transformative influence on over 1.6 million customers across more than 11 countries in Africa. Her unwavering passion and dedication have been instrumental in enhancing healthcare access and efficiency on a significant scale.

Esther is emblematic of a performance-driven professional, consistently achieving high benchmarks in her pursuits. Her adeptness in Marketing is a testament to her exceptional competence, with a cumulative experience that spans over 9 years in marketing. As a visionary strategist, she spearheads the development of innovative marketing initiatives that seamlessly align with corporate strategy while capitalizing on growth opportunities.

Beyond her professional endeavors, Esther’s passion resonates deeply with the realm of inclusive secure technologies. She envisions their transformative potential in delivering widespread reach and substantial value across Africa, particularly within essential services. Her acute understanding of the synergy between technology and marketing drives her to explore innovative avenues that not only facilitate growth within the economy but also contribute to the advancement of Africa as a whole. As an invaluable asset, she continues to drive the company’s mission forward while contributing meaningfully to the broader landscape of marketing, technology, and growth in Africa.

Education-wise, Esther’s academic portfolio reflects her commitment to growth through continuous learning and development. Her academic achievements include a master’s degree from the University of Nairobi- an M.A. in Communication. Furthermore, she possesses a B.A. in Information Technology, an indication of her versatile expertise. Notably, she has further honed her professional acumen through training in Project Management Professional (PMP) and has actively participated in an array of leadership courses at the Strathmore Business School and the esteemed Nanyang University in Singapore. Esther is a full member of the Marketing Society of Kenya (MSK) and the Strathmore Business School (SBS).

When she is not working, Esther enjoys travel, and dancing and has a keen eye for fashion and style. She has also co-authored a book ‘She Leads’ on Women’s Leadership.

An accomplished HR professional seamlessly blending business acumen with extensive expertise in corporate and people strategy. Her journey at Smart began in 2019 when she joined as the HR Director, swiftly ascending to the esteemed role of Group Human Resources Director. She has a passion for “success through others”. She views personal success as merely an achievement but, helping others succeed, as a genuine accomplishment. Mary’s servant leadership style which has seen her take up key leadership positions in multi-national organizations and Boards is founded on coaching competencies.

Her professional experience extends across an array of industries including; Manufacturing, Communications & Media, E-commerce, Property Development, Mining and ICT. She has extensive international experience having profitably cultivated business relationships both locally and internationally.

Mary holds a Master of Business Administration (MBA) from UoN, Business Science degree – Finance option from the University of Wales and a licensed HR Professional Certification from the Institute of Human Resource Management. She is a certified coach by International Coaching Federation (ICF) USA, accredited Business partner of Clarity 4D people & teams development program and a Master Scancoach certified from the Netherlands.

Mary values results, hard work, creativity, honesty, diversity, autonomy, fairness & inclusion. She is solution oriented making a swift problem solver. She has, a passion for nurturing talent through coaching and collaborative performance management, the ability to influence culture, and a creative mind to build unforgettable employee experiences. Mary has a personal and intentional approach to everyone who comes through her hands.

Mary loves to travel and engage in conversations. She enjoys the journey of understanding people and is most thrilled by nature. She is passionate about empowering the young generation and women by connecting their needs to resources.

Collins is an accomplished C-Level Executive renowned for his self-motivation and results-driven approach across diverse industries. With a remarkable history of leadership and management success, Collins has consistently championed operational excellence, organizational growth, and profitability. He’s a driving force in banking, insurance, healthcare, and technology sectors, and currently serves as the Group Technology Director at Smart Applications International.

In his current role as Group Technology Director, Collins holds the reins of the company’s technical operations. Collaborating with a team of skilled engineers, he ensures seamless operations while continuously seeking opportunities to optimize and innovate the company’s technology infrastructure. His leadership empowers teams to perform at their best, fostering a culture of excellence that drives technological advancement.

Collins’s pursuit of academic excellence is equally inspiring he is currently pursuing a Doctor of Philosophy – PhD, Computer Science from Strathmore University he holds a Bachelor of Science, Mathematics and Computer Science from Jomo Kenyatta University of Agriculture and Technology, a Master of Science, Information Systems from University of Nairobi and a Master of Business Administration – MBA, Finance from University of Leicester

Beyond his impressive professional journey and academic achievements, Collins’s passion for leveraging technology for societal betterment continues to drive his endeavors. With a vision that transcends industries, he is shaping the future by blending leadership, technology, and innovation.

In the narrative of Collins Ngeno, the lines between personal aspiration and professional excellence blur as he forges ahead, spearheading transformation and pioneering technological advancement.

As an experienced IT leader with over a decade of valuable experience, Purity has been at the core of successful technology projects. She carries her dedication into every project and team she leads, ensuring that all solutions are top-notch, innovations remain genuine, and efficiency is consistently maintained.

Purity’s journey began as a Customer Service Manager at Smart Uganda, and she gradually evolved into an influential figure within her field. This progression has brought her to her current role as the Head of Project Delivery & Support, a clear testament to her exceptional leadership.

In her current capacity, she played a pivotal role in establishing a project governance structure that provides guidance on how the organization handles projects. Purity strongly believes that effective project management is a crucial aspect for any business striving to deliver high-quality products to the market. She takes pride in delivering cutting-edge ICT solutions with a personalized approach.

Purity’s educational achievements are noteworthy. She holds a bachelor’s degree in business information technology from Jomo Kenyatta University of Agriculture and Technology. Building on this foundation, she also holds a master’s degree in business administration (MBA) with a specialization in Strategic Management from Mount Kenya University.

A seasoned business and ICT leader with over 15 years of experience in both the healthcare and ICT industries, Esther holds a pivotal role as the Head of Hospital Operations. In her role, Esther orchestrates a dynamic team, fostering a culture of innovation and collaboration.

Her passion lies in empowering healthcare facilities with the knowledge of available solutions that can revolutionise their operations. Through her exceptional relationship and understanding of healthcare service providers and her proactive approach, she ensures that they are well informed about the transformative technologies at their disposal.

As the Head of Hospital Operations, Esther’s leadership, industry knowledge, and passion come together to create a transformative impact, enriching the healthcare landscape and paving the way for a more efficient and patient-centric future.

In the realm of education, Esther is currently pursuing an MBA at the University of Nairobi. She takes pride in her Bachelor of Science degree in Information Technology from Jomo Kenyatta University of Agriculture and Technology. Esther’s academic background is further enriched by a diverse selection of business and leadership courses, adding depth and breadth to her multifaceted expertise.

With an unwavering commitment to professional growth, Esther has consistently sought out opportunities to expand her knowledge and skills. Her ongoing pursuit of education underscores her dedication to staying at the forefront of industry trends and best practices. This continuous learning approach exemplifies her proactive approach to leadership and her desire to bring cutting-edge insights to the forefront of her role as the Head of Hospital Operations.

Beyond her academic achievements, Esther’s dedication to advancing healthcare through technology-driven solutions is truly commendable. Her passion for creating positive change in the industry is evident in both her educational pursuits and her impactful contributions to our company and its mission.

Mugoya has cultivated a multifaceted profile that spans various domains. Armed with a Master’s degree in Management Science, her educational foundation is fortified by a keen interest in Business Management intricately intertwined with the ever-evolving landscape of Information and Communication Technology (ICT).

Her current role as the Country Manager at Smart Applications International (Uganda) Ltd. exemplifies her strategic leadership acumen. Drawing on a dynamic career trajectory that stretches over 8 years of dedicated involvement in the ICT-health sector synergy and more than a decade’s experience within the healthcare industry, Judy exudes a comprehensive understanding of the nuanced intersection between technology and healthcare.

Beyond her managerial prowess, Judy Mugoya’s engagement reaches even broader horizons. She is an instrumental figure in the healthcare landscape, serving as the Vice Chairperson of the Board of Directors of the Uganda Healthcare Federation. This esteemed role underscores her commitment to fostering collaboration and driving impactful change within the healthcare ecosystem.

A trailblazer in championing technological advancements within healthcare, Judy spearheads the E-Health Hub, an initiative dedicated to propelling the interests of technology partners operating in the health sector. Her proactive involvement in this endeavor attests to her vision for a digitally empowered healthcare environment that enhances patient outcomes, streamlines operations, and paves the way for innovation-driven progress.

He is an accomplished executive and initiative-driven Finance leader with a proven track record of performance turnaround and effective management of Finance Departments in a cross-section of Companies.

He is a Certified Public Accountant with over 25 years of progressive experience working with Multinational and Local Companies. He brings extensive Leadership experience in setting up finance departments, developing short- and long-term business and finance strategies, maintaining operating budgets, ensuring adequate cash flow, monitoring financial activities, process improvements to determine risks, monitoring expenditure, cost reduction, and increasing revenue growth while ensuring high operational efficiency. He has successfully set up finance departments in Kenya, Uganda, Mozambique DRC, Cameroon, and Uganda.

He prides himself in being a challenging and versatile leader who builds effective teams and creates a holistic working environment to enable the development of the people that he serves. He is a highly capable change – agent who consistently refines and revitalizes strategies, initiates change, and facilitates solutions-driven team collaboration.

He brings a wealth of experience in leadership, strategy formulation and execution, commercial and financial analysis, management information systems, and company restructuring and re-engineering.

He is proficient in leading and managing cross-cultural teams and managing multiple projects. He has been recognized at DHL where he won the Finance Excellence Award for Sub-Saharan Africa and was a finalist in the 2017 DHL Express Global CEO awards.

Aside from this, he is a great communicator who values work ethic and integrity. He is always seeking to serve and formulate policies, and strategies, and make key decisions in ensuring continual growth.